Privacy policy

Effective Date: October 12, 2026
Last Updated: October 12, 2026

LEAFTRACT CLEANING LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (leaftractcleaning.com) or use our residential cleaning referral platform services.

1. Information We Collect:
We collect personal information that you voluntarily provide to us when booking a service, submitting an inquiry, or communicating with us. This information may include:

– Contact Data: Full name, email address, physical address, and phone number.
– Service Details: Home access instructions, cleaning preferences, and scheduling details.
– Payment Information: Payment card details (processed securely via our third-party payment processor; we do not store full payment card numbers directly).

2. How We Use Your Information:
We use the information collected to:
– Facilitate, schedule, and confirm your residential cleaning appointments.
– Send transactional service updates, booking confirmations, and customer support communications.
– Process payments and billing statements.
– Respond to customer service inquiries and improve our platform functionality.

3. SMS Communication & Mobile Information:
If you provide your mobile phone number through our website booking form, you consent to receive SMS text messages from LEAFTRACT CLEANING LLC related to:
• Appointment confirmations
• Service updates
•Promotional offers

By submitting your phone number through our website booking form and affirmatively consenting to receive text messages, you provide express written consent to receive SMS communications from LEAFTRACT CLEANING LLC.
Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time or HELP for assistance. Consent to receive SMS messages is not a condition of purchase.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. Third-Party Service Providers:
We may share non-SMS personal information with trusted third-party service providers solely to execute operational business functions (such as payment processing, booking platform maintenance, and website hosting). These third parties are bound by strict confidentiality obligations and are prohibited from using your personal data for any other purpose.

5. Data Security:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Choices & Opt-Out:
– SMS Messages: You can opt out of receiving SMS notifications at any time by replying STOP to any text message from us, or by contacting us directly.
– Email Communications: You may unsubscribe from non-transactional email communications by clicking the unsubscribe link in the email.

7. Contact Us:
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Leaftract Cleaning LLC
Los Angeles, CA
Email: concierge@leaftractcleaning.com
Website: leaftractcleaning.com

Leaftract Cleaning LLC